NEMICS supportive care principles

Key principles

1.  Improving patient experience

  • Listening to and empowering patients; problem checklists assist individuals to actively identify and voice supportive care problems.
  • Acknowledging distress.
  • Supporting health literacy.
  • Normalising emotional and social challenges.
  • Supporting self-management through targeted information provision and referrals.

2.  Increasing efficiency: enabling health professionals to quickly focus on individual's priorities from a large range of physical, emotional, practical, spiritual and informational problems.

3.  Taking a systematic approach to identifying and managing problems

  • Learning from state-wide, regional and health service data to improve access to services and evidence-based interventions to address common problems.
  • Enabling system-wide measurement of:
    • Access to conversations about supportive care concerns.
    • Information provision to address identified needs.
    • Targeted referrals to assist individuals address needs.

4.  Adopting a tiered approach: 'allocating resources efficiently to respond to the diversity of needs of a population' (Fitch 2009)

5.  Providing best practice supportive care education and resources for health professionals working in oncology.




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