NEMICS supportive care principles
1. Improving patient experience
- Listening to and empowering patients; problem checklists assist individuals to actively identify and voice supportive care problems.
- Acknowledging distress.
- Supporting health literacy.
- Normalising emotional and social challenges.
- Supporting self-management through targeted information provision and referrals.
2. Increasing efficiency: enabling health professionals to quickly focus on individual's priorities from a large range of physical, emotional, practical, spiritual and informational problems.
3. Taking a systematic approach to identifying and managing problems
- Learning from state-wide, regional and health service data to improve access to services and evidence-based interventions to address common problems.
- Enabling system-wide measurement of:
- Access to conversations about supportive care concerns.
- Information provision to address identified needs.
- Targeted referrals to assist individuals address needs.
4. Adopting a tiered approach: 'allocating resources efficiently to respond to the diversity of needs of a population' (Fitch 2009)
5. Providing best practice supportive care education and resources for health professionals working in oncology.